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MichaelMaier
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Michael Maier

Learning Specialist - Microsoft 365

About Me

As an IT specialist with over a decade of experience in digital transformation, I specialize on integrating modern technologies like MS365 into existing workflows. My expertise is focused on designing user-friendly training formats, developing practical e-learning solutions, and providing expert guidance to employees for the seamless adoption of new tools.

Throughout my career, I have implemented tailored training initiatives and developed scalable strategies that help organizations establish sustainable digital work practices. Personally, I am passionate about making technological innovations as accessible as possible, ensuring they not only deliver maximum value but also inspire employees to actively integrate them into their daily routines.

Combining technical expertise, instructional design skills, and a hands-on approach, I am committed to leveraging the opportunities of the digital workplace to drive innovative, future-ready processes.

  • Age 33
  • Residence Germany
  • Address Starnberg
  • Addicted to New Technology, Food, Travel

Resume

Experience

Learning Specialist - Microsoft 365

Aug 2022 - Current BayWa AG

Designing and implementing scalable, user-centric training initiatives for IT tools focused on "Digital Work"; Testing and refining training formats

IT Support Analyst

Nov 2018 - Jul 2022 Freshfields Bruckhaus Deringer

Provided comprehensive first- and second-level support for MS Office 365, MS Windows 10/11, Citrix, iManage Work 10, etc.; Administered client hardware, incl. tablets, notebooks, desktops, Apple devices, and dictation equipment, using Mobile Device Management via MS Intune

Disciplinary lead - Managed Training Services

Nov 2016 - Oct 2018 mst group GmbH

Served as a key user for the Learning Management System TCmanager, providing international first- and second-level support, troubleshooting issues, managing IT projects, and overseeing budgets; Planned and organized national and international seminars, designed and delivered internal training sessions and workshops

Training Coordinator - Managed Training Services

Sep 2010 - Oct 2016 Schenker Deutschland AG

Acted as a key user for the Learning Management System TCmanager; Planned and organized national and international seminars, designed and conducted internal training sessions and workshops

Education

Ordinance on Aptitude of Instructors

2023

Demonstration of vocational education and training skills, knowledge and abilities in accordance with Article 30, German Vocational Training Act.

Motivation in times of crisis

2018 mst group GmbH

A crisis can also be an opportunity to strengthen team spirit and build trust.

Leading Without Authority to Issue Directives

2017 mst group GmbH

Getting to know different leadership styles and their effects on the supervisor-employee relationship

Process Management

2013 Schenker Deutschland AG

Methodologies and procedures for process optimisation

Soft Skills

Teamwork

Flexibility and adaptability

Learning orientation

IT Skills

W11 & M365

Development of training concepts

Trainer - Microsoft 365

Contact

Get in Touch

Starnberg, Germany

Contact Form